Support

Frequently Asked Questions

Everything you need to know about Torah Companion. 25 questions answered.

Torah Companion is a dedicated kosher device designed specifically for Torah learning. It combines 26 pre-installed Torah apps with an offline library of 50,000+ texts, kosher music streaming (24Six + Zing), and unbypassable Device Owner security. Unlike filtered phones, Torah Companion has no browser at all - it's purpose-built for learning, not communication.

Torah Companion uses Device Owner mode, which controls the device at the operating system level. There's no browser to filter because no browser exists. Factory reset bricks the device rather than removing protection. This is the same enterprise security used by hospitals and government agencies - not a filter app that runs on top of Android.

Every Torah Companion includes: the device with all 26 apps pre-installed, a USB-C charging cable, a quick start guide, and 3 months of Premium subscription free. Everything is set up and ready to use - just turn it on and start learning.

Not at all. Torah Companion works right out of the box. All apps are pre-installed and configured. There's no setup, no accounts to create, no technical knowledge needed. If you can use a smartphone, you can use Torah Companion.

Torah Companion is designed with Orthodox families in mind, but anyone can benefit from the comprehensive Torah library and learning tools. The apps include resources from across the spectrum of Torah Judaism - Litvish, Chassidish, Sephardi, and more.

Torah Companion includes: iTorah, TorahAnytime, Toras Avigdor, Kol Halashon, ArtScroll, AllDaf, All Mishnah, Torah Portal, Lakewood Daf, MDY, Siddur, Tehillim, GoDaven, Zmanim, Tefilor, Chabad.org, Breslov, Yesod, Vayimaen, Path4Life, OU, CalJ, CRC Kosher, HebDate, 24Six, and Zing music.

For security reasons, users cannot install apps themselves. However, we regularly add new apps based on customer requests. Contact us if there's a specific Torah app you'd like added, and we can push it to your device via OTA update if it meets our criteria.

Yes! Torah Companion includes both 24Six and Zing music streaming apps. With a Premium subscription, you get unlimited access to thousands of kosher music albums. Music can be downloaded for offline listening too.

Yes - this is one of Torah Companion's biggest advantages. The Premium subscription includes a downloadable offline library of 50,000+ Torah texts including complete Shas, Mishnayos, Tanach, Shulchan Aruch, and major meforshim. Once downloaded, it works without any internet connection.

The offline library includes: Complete Talmud Bavli and Yerushalmi, all of Mishnayos, Tanach with major meforshim, Shulchan Aruch, Rambam, Tur, and thousands of other seforim. It's sourced from Sefaria's comprehensive database of 50,000+ Hebrew texts.

Torah Companion Standard (4" screen) is $199 and the Upgraded model (5" screen) is $249. Both include all 26 Torah apps and a free 30-day KolBo App subscription (kolboapp.com).

The KolBo App (kolboapp.com) adds premium features to your Torah Companion device: offline Torah library (50,000+ texts), learning progress sync, bookmarks and highlights, music streaming access, learning streaks, and family features. Every device purchase includes a free 30-day KolBo App subscription.

Yes! Every device purchase includes 3 months of Premium free - no credit card required. You can also try Premium features on our website at torahcompanion.com/premium without any purchase.

The device is a one-time purchase ($199 or $249). Only the Premium subscription is monthly ($7.99/mo). We don't currently offer device financing, but the one-time cost is comparable to a few months of filtered phone service.

Device: 30-day satisfaction guarantee - return it for a full refund if not satisfied. Subscription: Cancel anytime with no penalty. Your device continues working with the free tier features.

Torah Companion uses Device Owner mode - the same enterprise security used by corporations and government agencies. There is no browser to filter because no browser exists on the device. Factory reset doesn't remove protection - it bricks the device. Safe mode doesn't help. There are no known bypasses.

No. There is no web browser on Torah Companion - not a filtered one, not a hidden one, none at all. The device can only access the internet through the 26 approved apps, which are limited to their specific Torah content. General web browsing is impossible.

WhatsApp is available as an optional add-on for an additional fee. If added, it's configured with appropriate restrictions. Contact us to discuss if WhatsApp is right for your family's needs.

Factory reset triggers Device Owner protection, which bricks the device. It cannot be restored without returning it to Torah Companion. This is a security feature that prevents bypassing the device's protections.

Yes - Torah Companion is specifically designed to be safe for all ages. The Device Owner security cannot be bypassed regardless of technical skill. Many yeshivos that reject filtered phones accept Torah Companion because of this unbreakable protection.

Contact us at 718-971-4311 or torahcompanion@gmail.com. We offer phone support and can remotely diagnose many issues. Most problems can be solved with an OTA update pushed to your device.

Updates are pushed automatically over WiFi (OTA - Over The Air). When an update is available, you'll see a notification. Updates include new features, app updates, and security improvements. No action needed on your part.

Torah Companion includes a 1-year warranty covering manufacturing defects. If your device breaks, contact us for repair or replacement options. Your Premium subscription and settings transfer to the replacement device automatically.

Yes! Torah Companion works anywhere with WiFi. Before traveling, download the offline Torah library and any shiurim you want. The offline content works without any internet connection - perfect for flights, hotels, or areas without reliable WiFi.

Torah Companion provides 8-12 hours of active use depending on screen brightness and whether you're streaming or using offline content. Standby time is several days. The device charges via USB-C and reaches full charge in about 2 hours.

Still have questions?

We're here to help. Call us and we'll walk you through everything.

718-971-4311

Lakewood, NJ · Brooklyn, NY